I provide a range of services that help develop your business and increase your profit.
Every client is different. I therefore offer flexible pricing to suit your individual needs:
A sale isn’t a sale until it has been paid for. Taking on risky new business can quickly eat into profit. Having a robust onboarding policy allows you to adapt your terms depending on the risk, from a position of knowledge - allowing you to have a portfolio of customers who pay on time.
I have designed onboarding structures that allow businesses to set customer terms based on risk, from a position of knowledge. Having a dynamic and individualised customer ledger reduces the risk of financial loss and allows your sales team to sell only to businesses that will be willing to pay. Businesses I have helped see their customer aged debt reduce by an average of 65%.
Read the blog - 5 ways to reduce the risks of non-payment
Inefficient invoice practices lead to payment delays and in some circumstances, no payment at all. Invoice errors take up time and resource to investigate, affecting many other departments of the business. They lead to customer dissatisfaction.
Get things right first time!
I investigate and help resolve the root cause of invoicing problems. They could be down to common queries that keep reoccurring, staff who are not working effectively or other bottlenecks in the process. Getting the invoicing process working efficiently saves time and money, improves staff morale and increases customer satisfaction.
Read the blog -
4 in 5 businesses fail through poor cashflow management. Money owed by your customers is an asset and for every day an invoice is outstanding, it costs you money. Effective credit management increases cashflow, improves customer relationships and identifies areas of financial risk early on.
I provide hands on credit control support to businesses of all sizes, across the country. With a career spanning 20 years, I have seen all the issues that affect payment – so I deliver results quickly. My approach has helped businesses increase their cashflow by a total of £250m.
Read the blog – Supporting White and Case LLP
The most successful businesses have clear idea of their direction and how to achieve it. This takes strong leadership and clear communication. Strategic credit management is not only about strengthening the bottom line. It is about driving continuous improvement, collaboration and when done exceptionally, even helping increase sales.
I have created departments from scratch, developing the policies, documentation and financial process initiatives to support them. Targets, incentives and meaningful appraisal programmes have helped me develop high-performing teams.
Read CICM magazine article - Developing a strategic credit management dept
Effective company policies provide guidance and support to the business and its staff. The best reporting provides easy to understand financial information, gives meaningful data to the management team and allows analysis of the key areas for concern to be undertaken.
A lack of direction and support is often the reason for a demoralised workforce. I provide staff with the information and guidance for them to help themselves. I create the policies and processes that support this. Having a strategic direction that is transparent and easily understood means a happier workforce and therefore increased productivity.
Read the blog – How to create an effective credit policy
How efficient is your O2C process?
· Substandard onboarding means an increased risk of financial loss;
· Inefficient invoicing takes up time and resource;
· A lack of pro-active credit control leads to delayed payment and bad debt;
· Inadequate reporting or strategic leadership leads to a decrease in staff morale and productivity;
· All of which affects the bottom line.
If you're undecided on exactly what you need, then an audit of the key areas might be for you. You’ll receive a post-audit report, outlining observations and recommendations. You can then decide in your own time what is best for your business.
Read the blog – Working with Lemon Signs
Each business is different. So we’ll agree in advance the scope, length and fixed cost for the project – providing peace of mind for you.
A good Order to Cash process is crucial to the cashflow and profit of all businesses. A bad one erodes profit and, in some cases, leads to business failure.
As a Consultant with over 20 years credit management experience, I see far too many businesses who concentrate more on sales, and less on the process of getting paid on time for the goods or services they sell.
I have a passion for making the O2C pathway as efficient as it can. My methods have helped deliver around £250m of increased cashflow to businesses throughout the country.
My writing service has been designed to support the business community. I can write detailed articles and blogs, from a position of practical experience, that make your website and social media content really stand out.
Video content is even better and really gets your business noticed. I am an experienced webinar expert. I can provide script ideas and gladly record content with you.
Click below for some of my articles and webinars:
· Developing a strategic credit management dept (CICM magazine)
You can commission my services in a variety of ways - as a one-off, a series or a retainer basis.
There are numerous networking events around that suit pretty much every need. And the events of presentations, elevator pitches and so on have their place.
My colleague Joe Hendley and I are sociable guys. So, we wanted our network event to be a bit different.
We host a monthly social networking event and it’s free. There are no 60 second elevator pitches – just connected business people, having conversations and building relationships, in an informal atmosphere over a drink. The most enjoyable way to network!
Events are usually at the Pitcher and Piano, Nottingham.
Want to come along?